To send our Orgonite creations we use courier services depending on the zone so we can offer the best prices available. We apply the tariffs given to us at this moment. We really take seriously your privacy but it is very helpful to provide your phone number along with your preferred time of delivery. This way we safe on possible confusions and they can deliver it to you faster. Please do let us know if you do not want us to share that info. They might call you or sms you letting you know they are coming and time of delivery. The weight always shows in your shopping cart. You can always estimate the tariff when checking the view cart button as well as applying Coupons or Gift Vouchers.
Shipping, delivery and postage
The parcels are properly packed in plastic bubble wrap and other materials in order to protect them in case of possible rough handling during transport; the heavier the weight, the more the layers and protective materials. If the parcels may be elegible for insurance in the European Union it is up to the addressee to claim compensation from the post or Courier service. If the addressee so wishes I will be able to use all or part of the amount of such compensation to make another shipment in replacement of the goods that have been damaged. No insurance is available for parcels shipped to countries outside the European Union and such parcels are therefore not insured and I can neither be held liable nor be asked to pay for damages incurred by the goods during transport. In case of damage in countries and for quantities that are insured,
If the addressee is absent from his place of residence for a long time or if a wrong address has been given on placement of the order, parcels sent either to Spain or to another EU country will normally be returned to me. The cost of a new shipment will be at the addressee’s expense with double the shipping cost. If she/he does not wish to receive the parcel again, I can only make a partial reimbursement, i.e. deducting all shipment costs, labor fees and any other cost(s).
For the same reasons as above, if parcels sent to countries outside the European Union fail to be delivered, the post services of the said countries will consider them as lost. In such cases it will be up to the addressee to try to locate them using the tracking number and she/he shall support the costs inherent in this procedure; under these circumstances I shall have no obligation nor will I be able to provide help. These shipping conditions apply for postal and courier service.
The tariffs in you order will always be upto date. If there might be any discrepancy between these informational charts and the site, the prices for reference will always be the order prices.If you think there might be an error, please let us know so we can solve it.
Normally we use TNT or FEDEX service for International parcels.
Once it is sent It will take and average of 5-7 working days to reach most Europe. 7 to 8 working days for Eastern European countries and Latin America and also 8 days for Asia. We are not responsible for any delay the parcel may suffer but we ll always help you track, locate and try to help in case of any rare issue. You must take care of any possible extra fees in case it is stopped at customs although this should not be a problem in the EU. If you need more weight or do not see your country, please ask us for a quote.
Tracking code is provided so you can follow the parcel.
SPAIN (MAINLAND & BALEARIC ISLAND)